Effective date: October 14, 2020
OFFLINE CONTACT INFORMATION
You may provide us with your contact information, such as name, title, email address, company name, phone number, general location, and circumstances of collection, in a variety of ways, such as via a business card, through a lead page at a presentation, or at a conference. We may store and use that contact information to contact you or your organization for marketing, send you or our organization support information, product and service announcements, and other business communications, to service our Site and as necessary to perform services for you or your organization once you or your organization becomes a customer. Your contact information may be combined with contact information we collect through our Site and otherwise will be held in the same manner as contact information we collect through our Site, as further described below.
Information we collect and how we use it
We collect information from you as part of certain features on our Site, such as when you fill out our contact form or email request form, register for a webinar, or download a white paper. The information we collect may include your name, title, email address, company name, phone number, general location, and circumstances of collection. Third party tools employed on our Site, like Google Analytics, may collect additional information from you, such as geographic area, age, operating system language, and inbound referral link. We may use the contact information you input to send you or your organization information, newsletters, special offerings and other communications (such as event notifications, job postings, and content available for download), to service our Site, and as necessary to perform services for you or your organization once you or your organization becomes a customer.
We also have a feature that allows you to send us your resume if you are interested in a career at fram^. We may use this information as part of the evaluation and hiring process and to send you future job postings.
Tools employed on our Site may gather your IP address when you access the Site. We use IP addresses to analyze trends, administer, maintain and improve the Site, and gather broad geolocation information for aggregate use. Your IP address may indicate the city from which you are accessing the Internet, but we do not use your IP address in a manner linked to other of your personally identifiable information.
Cookies and online tracking
If you would like further information on the cookies we employ, please contact us via the email address provided below. Below are some online resources that provide some helpful information on how to change your cookie preferences:
- http://www.youronlinechoices.eu (if you are based in the EU)
- http://www.aboutads.info/choices/ (if you are based in the US)
Updating and removing your information
We will let you update your personal information that you have provided to us through the methods available on the Site. You may also contact us to update or remove your information via the email address below. We will also take steps to make sure that any updates or removal requests that you provide are processed in a timely and complete manner. If you request that we remove your personal information, that may impact your ability to access or receive our services.
Third parties may operate or host the Site or the computers that operate the Site, store or process data for us, provide services related to the information requests that you have submitted or communications we provide to you. In addition, we have described above how we use Google Analytics, and we use SalesForce and HubSpot to capture and store contact information that you provide to us. We have agreements with these companies that contain protections regarding use of your information.
We do not sell personally identifiable information collected via the Site to third party marketers.
You understand and agree that technical processing of your information is and may be required (a) to send and receive messages regarding your use of the Site; (b) to conform to the technical requirements of connecting networks; (c) to conform to the limitations of our Site; and (d) to conform to other, similar technical requirements.