Expert Performance Optimization Services
Deliver an exceptional customer experience with our system performance optimization services, tools, and procedures.
Our testers and QA engineers have extensive experience providing expert optimization services that are fast, safe, and efficient.
Performance Tuning, Testing, and Optimization Services
Whether your product is a platform, web, mobile or tech applications in AI, IoTs and Blockchain, we offer end-to-end functional and non-functional testing on all aspects to analyze performance and identify opportunities for improvement.
Functional testing
Ensure your software behaves as expected, with all functional & business requirements with:
- Smoke testing
- Unit/ module testing
- Integration testing
- System testing
- Regression/ sanity testing
- User acceptance testing
Performance testing
Ensure your system performs well under certain workload, plus is scalable and reliable with:
- Load testing
- Stress testing
- Scalability testing
- Stability testing
Usability testing
Ensure your apps are attractive and convenient for end users and popular among them with:
- Usability testing
- Compatibility testing
- UX audit
- UX research & design
Security testing
Ensure your organization is mitigating possible compromises & breaches with:
- Network test
- Application security test (Black, white, grey box testing)
- Client-side security test
- Remote access security test
- Social engineering test
- Red Teaming
Our Approach to Performance Optimization Testing
Quick scalability and early detection of potential problems
When it comes to optimizing system performance, we not just help you solve current problems but also focus on the ability to scale quickly as well as early predict and prevent potential issues that may happen to your system in the future.
Continuous testing and seamless system integration
We adopt continuous testing practices and integrate testing activities into CI/CD pipelines within the DevOps approach. We ensure throughout coverage and minimal risks to your system in the optimization process.
The combination of best testing methods and practices
We combine manual and automation testing, with trusted automation frameworks, and also black-box testing to accelerate releases, increase test coverage, and find more bugs before they’re produced.
The tools we use
We have a large, dedicated team that focuses solely on system performance optimization services. Our certified testers provide the most effective optimization solutions, follow the latest techniques and tools.
Selenium
Jest
Cypress
Mocha
Clients we've helped with success stories
What do our clients say?
“fram^ has provided a team of online development specialists for developing and supporting the Samsung Vietnam online platform. I have been very happy with cooperation and we are continuing to look for ways to expand the cooperation – hopefully we will continue to work with fram^ for many other projects to come.” 
— Nguyen Vo, Digital Project Manager, Samsung Vietnam Project
Why Use Our Performance Optimization Services?
Since 2013, fram^ has delivered testing and optimization expertise to meet our client’s needs and business goals.
Just as testing is an indispensable part of the development cycle, we’re your partner to success due to some of the top reasons:
- Our highly competent engineers collaborate closely with you to guarantee that the deliverables exceed industry standards.
- We apply the best tools, performance optimization approaches, and frameworks to simplify the whole process and adopt a tailor-made strategy to meet your demands.
- We define and implement best practices for faster load times and performance for the best customer experience and other ranking factors.
Deliver excellent digital experiences to your audience with us
Send us your requirements. We will get back to you shortly.
Frequently-asked questions in system performance optimization services
-
- This is a very difficult question. As you may have been aware, testing itself is an endless process, since everyone has their own idea on what a perfect software is and there always seems to be the need to test out some more.
- In resolving this question, we would suggest agreeing on the KPIs for several aspects, such as deadlines, bug rate, certain numbers of testing sessions, etc. before implementing the tests.
- For more in-depth discussion on how to monitor the progress and when to deem software testing services have been completed, please do not hesitate to contact us at fram^.
-
- It is suggested that you have the software testing company begin test planning and implementing early. Starting software testing and quality assurance early can effectively save time, resources as well as frustration in rewriting the software.
- Ideally, you should involve the testing team in planning for test approaches, the inclusion of quality assurance in software testing, the scope to be tested and the technologies stack at the same time as you define the specifications for your software. By doing that, the team can be more proactive in writing and implementing tests, plus have more time to consider the testability of your software.
- We also believe that quality assurance should be done in every stage of software development. Especially prior to the official release, proper testing are needed to ensure perfect operations. Testing upon the software launch is also very important if you plan to improve and scale up your software in the future.
-
- Here are how our software testing outsourcing services can benefit your business:
- Higher efficiency of testing: we have just the right people on board with specialized skills to ensure a proper and throughout testing for your software.
- Savings on infrastructure investment: by outsourcing different types of performance tests, you also eliminate the worry of spending money on equipping your own software testers team.
- Reduced costs in human resources management since outsourcing lessen the burden of recruiting and training, as well as many other benefits that businesses need to cover for their employees.
- Better allocation of resources: instead of wasting time and efforts on side tasks, you can now put a greater focus in realizing your business’s true mission.
- These are just some general advantages of software testing outsourcing in software engineering. For the exact statistics on how your business performance can improve after outsourcing, please do not hesitate to contact our team at fram^.
- Here are how our software testing outsourcing services can benefit your business:
-
- We combine both manual and automated tests to ensure that testing results reflect the performance of your software as closely as possible.
- We also implement Agile and DevOps in our testing processes, ensuring efficiency in time and resources and further accelerating the time-to-market of your softwares.
- For a clear timeline of how we proceed with our testing, please do not hesitate to contact us at fram^.
-
- While writing automated tests and then having them run to test the softwares are fast, highly accurate and is an especially efficient practice for doing repetitive tests, there are certain areas of the software that require the human feedback to have better insights on how improvements to the code should be made.
- Human input is especially important in usability tests, where only humans and no automated tests can depict how user-friendly the software is and whether the software can address its users’ pain points or not.
- The amount of automated and manual tests included in a testing session may differ from project to project, depending on the nature as well as the scope of the software, plus the aspects of the software you want to be tested. Either way, we still believe that it is a good idea to implement a combination of these two tests to ensure the perfect conditions of the software prior its launch.
GoUpscale is a Singapore-based company providing advanced sales engagement tools to enhance business interactions and streamline communication. It specializes in innovative digital solutions, such as Smartcards, which are NFC-enabled digital business cards designed for wealth and asset managers. These cards facilitate efficient and environmentally friendly networking by enabling offline-to-online connections, offering customizable designs, and supporting sustainable practices.
The company also offers a suite of tools for building digital catalogs and enhancing client engagement, helping businesses boost conversion rates and foster meaningful relationships. GoUpscale operates internationally, focusing on industries where regulatory compliance and personalized engagement are critical.
Industry: Financial Services
Region: Singapore
Technology: MVVM structure, Bionmetric, GraphQL, Encryption
SCOPE OF WORK
- Init MVP and multi-platform Product development including Web portal (admin portal/landing page/sales portal) and Mobile App (iOS/Android)
- Design architecture & UI/UX
- Develop and Testing all required features following the SCRUM methodology
- Create technical documents, conduct Unit Testing and Training Support
- Ongoing maintenance, update and feature enhancement
RESULTS
- Mobile App for Sales users deployed on Apple Store and Google Play
- A streamlined sales management system that optimizes the entire sales process, from lead generation to deal closure.
- A multi-tenancy dashboard for managing multiple tenants, enabling easy tenant creation, user management, and custom configurations.
- Develop a scalable microservices architecture
PROVIDED SERVICES
- With a full team of developers, product owner and designer, we built the MVP for Upscale and over time expanded the team to also support Upscale on mobile app development
- Design, develop and maintain application
- Manage source code on Amazon Codecommit
DESIGN SHOWCASE
VISIT WEBSITE
Tyme Vietnam is part of Tyme Group, a technology-driven organization focused on creating accessible financial products and services. They leverage cutting-edge technology to power digital banking and financial solutions such as insurance, salary advances, personal accounts, and Buy Now, Pay Later options. The company operates with a blend of digital and human-centered approaches, aiming for both efficiency and customer engagement. They emphasize an agile, lean, and transparent culture, encouraging innovation and collaboration within their team.
Tyme offers a strong focus on employee development with a range of benefits, including premium healthcare, career growth opportunities, and a values-driven, international work environment
Industry: Fintech
Region: Global
SCOPE OF WORK
- Full service of software development with a standing team of 8 people in long-term periods
RESULTS
- We worked with Tyme to build the tools and launched five digital banking propositions across three countries.
PROVIDED SERVICES
- Full service of software development with a dedicated team of 8 people in long-term periods
- System performance optimization
- Work closely with the local team members to identify and develop scalable systems across the deliverable
DESIGN SHOWCASE
Membrain is a sales enablement platform designed to help businesses execute effective sales strategies, focusing on improving outcomes in complex B2B sales. It combines CRM capabilities with tools for sales process design, coaching, and performance tracking, enabling teams to align their efforts with buyer-centric methodologies.
Membrain emphasizes relationship management, stakeholder alignment, and process visualization to boost win rates and ensure sales teams are consistently following best practices
Industry: CRM Sales
Region: Sweden
SCOPE OF WORK
- Design and develop a fully functional, responsive web application, incorporating intuitive UI/UX and scalable architecture to support future growth. Ensure seamless integration with front-end and back-end development systems and third-party services.
- Build native mobile applications for iOS and Android, optimized for performance and seamless user experience. Include core features, API integration, and adherence to platform-specific guidelines.
- Perform comprehensive testing across web and mobile platforms, including functional, performance, and security testing. Ensure compatibility, identify prominent issues, and deliver a stable product with minimal defects.
RESULTS
- Modern platform built with .NET and Native JS for a seamless and user-friendly experience.
- Dynamic database, scalability, ensuring easy adaptation to growing needs.
- Powerful API to connect seamlessly with clients' existing tools and systems.
PROVIDED SERVICES
- 3 Developers, 2 Quality Assurance, 1 Business Analyst
- .Net (Web platform), Vanilla JS framework, Java (for Android) & Swift (for iOS)
- Deploy a complete development team to collaborate with Membrain's product team
PRODUCT SHOWCASE
Favro is a collaborative planning platform designed for teams and organizations to manage workflows effectively. It combines project planning, content creation, and task tracking in a flexible and customizable workspace. Teams can use Favro’s tools like boards, timelines, and shareable links to visualize project progress, organize tasks, and collaborate internally or with external partners.
Its key features include dynamic collections, task cards, and the ability to integrate workflows across various projects, making it ideal for hybrid and agile work environments.
Industry: Software as a Service (SaaS)
Region: Sweden
Technology: Meteor, ReactJS, NodeJs, Java/Javascript
SCOPE OF WORK
- Ensure optimal performance and reliability of Favro’s product offerings.
- Collaborate with Favro product team to develop both core and additional features for the web and mobile applications, aligning with their specific requirements.
- Extend the existing capabilities of Favro’s mobile app to deliver a seamless and engaging user experience.
RESULTS
- >15,000 concurrent users supported every second
- Planning and management tools such as board, timeline, charts, etc.
- Integration with a variety of third-party services to empower the Favro system
PROVIDED SERVICES
- 2 Full-stack Developers, 1 Quality Assurance, 1 Scrum Master
- Deploy a complete development team utilizing Agile methodologies, specifically the SCRUM model
- Commit to a long-term partnership from the development of the MVP to the product launch
DESIGN SHOWCASE
MissingX is the world's largest cloud-based solution for a lost and found platform, designed to connect individuals and businesses with lost items. Since its establishment in 2001, the platform has helped reunite users with over 1.6 million lost possessions, achieving a 57% return success rate.
MissingX is widely used by airports, rail companies, hotels, and other businesses globally, offering a centralized database for reporting and claiming lost items. While the service is free for the public and law enforcement, businesses can subscribe annually to access its advanced features. By streamlining the process of proving ownership and combating theft, MissingX also supports insurers and law enforcement agencies.
Industry: Lost Property Platform
Region: Sweden
Technology: MVC, SQL, Entity Framework, Azure, jQuery bootstrap
SCOPE OF WORK
- Cloud services provision to unify the information across the different parts of the world
- An expansion to the mobile app development to improve the accessibility to the platform
- A web interface allowing staffs of LPOs, contact centers & management teams to easily adopt and utilize
RESULTS
- The hardcodes were resolved, effectively improving the performance of MissingX
- Technical information regarding the development of MissingX is well-documented on the Wiki page, allowing easy access for every team member
- The trust and long-term working relationship between the two teams has been established
PROVIDED SERVICES
- 3 Developers & 1 Quality Assurance
DESIGN SHOWCASE
Landers Superstore is a membership-based retail chain in the Philippines that offers a wide selection of goods, including groceries, fresh produce, home essentials, and electronics. It caters to consumers seeking value and convenience, with both physical stores and an online platform, Landers.ph, which provides same-day delivery in selected areas. The platform features regular promotions, exclusive discounts for members, and partnerships that enhance shopping benefits, such as cashback rewards.
In addition to retail services, Landers supports community initiatives, such as food drives and sustainability programs, reflecting its commitment to social responsibility. Membership options include perks like special pricing and seasonal deals, appealing to families and businesses alike.
“fram^ has provided a team of online development specialists for developing and supporting Landers. We have been very happy with cooperation and we are continuing to look for ways to expand the cooperation - hopefully we will continue to work with fram^ for many other projects to come.” — Long Bui, Chief Analytic Officer & Co-founder
Industry: Supermarket
Region: Philippines
Technology: Web front-end: ReactJS; Back-end: Magento 2, PHP, React Native for iOS and Android; Restful API, AWS
SCOPE OF WORK
- E-commerce store up & running within 1 month with core functions and features
- Additional features and integrations, mobile app to be added
RESULTS
- E-commerce site with core features launched after 1 month
- Headless Magento e-commerce store with good performance & scalability
- Mobile apps for Android & iOS
WHAT WE DID
- Initial 6 engineers in the first month for web design & development
- A dedicated team of 4 engineers for 12+ months to continue maintenance, develop, and add more features to the site, including the mobile app, timely delivery services, integration with other systems, website performance, and scale
PRODUCT SHOWCASE
From its origins as a leading confectionery manufacturer and distributor, LOTTE Vietnam has expanded its offerings and operations since its establishment in 1996. Initially focused on products like gum, biscuits, and ice cream, the company has embraced innovation to diversify and optimize its business operations. With a robust manufacturing presence and an extensive domestic network, LOTTE Vietnam has maintained its position as a key player in Vietnam's confectionery market.
Recognizing the growing importance of digitalization, LOTTE Vietnam has also pursued e-commerce and modern retail strategies, aiming to enhance customer engagement and streamline its distribution. This transformation reflects its broader vision to adapt traditional business strengths to meet the demands of an increasingly digital consumer base.
The client’s Magento website was developed by various outsourcing companies in Vietnam but struggled with poor performance. The average loading speed ranged from 10 to 20 seconds, significantly impacting a smooth user experience. The checkout process was inefficient, taking users 50 to 60 seconds to complete. Additionally, the platform could only support up to 700 concurrent users at a time.
Industry: Retail
Region: Vietnam
Technology: Magento, load balancer, Cloudflare CDN & Varnish cache
SCOPE OF WORK
- Performance Optimization: We audited and optimized website infrastructure through speed optimization efforts. We implemented caching and Content Delivery Networks (CDN) integration for faster server response times and reduce slow load times through code and image file size optimizations.
-
Checkout Improvement: Streamline the checkout process by reducing steps, and implementing auto-fill and one-click checkout features for faster transactions.
-
Scalability Enhancements: Improve server load infrastructure, implement load performance balancing, and upgrade hosting to handle more concurrent users (beyond the current 700 limit).
-
Security and Stability: Conduct a security audit, stabilize backend systems, and set up monitoring for consistent uptime and performance.
-
Ongoing Support: Provide continued support, maintenance, and updates for long-term performance and security improvements.
RESULTS
-
Concurrent users: + 4x
-
Average loading speed: - 5x
- Checkout time -20 seconds
PROVIDED SERVICES
- Over 12+ months, our team of 10 developers successfully designed and developed Lotte's E-commerce marketplace mobile app using React Native for both iOS and Android. This project aimed to boost business growth via conversion rate optimization by creating a seamless shopping experience for potential customers.
-
We reorganized and optimized the source code, implemented a headless Magento E-commerce store for better scalability and maintenance, enhanced the database and server performance, and revamped the checkout process along with the app's UI/UX design.
DESIGN SHOWCASE
Hoàng Phúc Thời Trang Hàng Hiệu Chính Hãng is an online store that sells branded clothing and accessories, including new arrivals and top sellers from brands like ECKO UNLTD, Kappa, and Superga. The store offers a wide variety of products, including clothing, shoes, accessories, and more.
Hoang Phuc International, a major distributor of global fashion brands, needed to reach Vietnam's rapidly growing online shopping audience. With millions of consumers turning to e-commerce daily, establishing a strong digital presence became crucial.
Hoang Phuc partnered with fram^ to develop a seamless online shopping experience at Hoang-phuc.com. fram^ leveraged the powerful Magento framework, building a robust e-commerce platform with a LEMP stack (Linux, Nginx, MySQL, PHP) for efficiency. Additional elements included a load balancer for traffic management, a database for data integrity replication, Cloudflare CDN for content delivery speed, and Varnish cache for improved user experience.
The new e-commerce platform positively impacted Hoang Phuc's key performance indicators (KPIs). fram^ continues to manage the platform, providing ongoing support through content optimization and management, price benchmarking, search engine optimization (SEO), and broader digital marketing solutions to further strengthen Hoang Phuc's online presence.
Industry: Retail
Region: Vietnam
Technology: Magento, load balancer, Cloudflare CDN & Varnish cache
SCOPE OF WORK
- Tailored Website Solutions: Designed and developed a custom website with dedicated microsites for each brand, providing a unique online experience for each.
- Dynamic Promotional Capabilities: Implemented flexible promotion rules to support a variety of sales strategies, ensuring optimal marketing effectiveness.
- Enhanced User Engagement: Integrated a smart search and filter module to improve the user experience, making product discovery more efficient and intuitive.
- Data-Driven Marketing: Developed a highly adaptive banner management module, leveraging data and SEO best practices to optimize online visibility and drive conversions. Integrated Google Analytics for comprehensive performance tracking and insights.
RESULTS
- High Scalability: The platform can handle over 10,000 concurrent users, ensuring smooth operation during peak traffic periods.
- Designed & developed Hoang-phuc.com to provide a smooth and intuitive online shopping experience.
PROVIDED SERVICES
- 5 full-time fram^ engineers specializing in e-commerce
- Sites with content management, price benchmarking and SEO & digital marketing solutions
“Whether you are a big corporation that requires highly skilled developers, or a start-up with minimal resources, fram^’s specialist full-service ecommerce team will find a solution that fits your needs.”
Tung Dao, E-commerce Manager, Hoang Phuc International
HABBITZZ is a premium online shopping platform in Hong Kong, offering a wide range of products from both local and international brands. As the e-commerce arm of PCCW Solutions, HABBITZZ aims to provide a convenient and user-friendly shopping experience for Hong Kong consumers.
HABBITZZ is committed to delivering a seamless and enjoyable shopping experience, making it a popular choice for online shoppers in Hong Kong.
However, the platform faced significant technical challenges, including poor coding practices, suboptimal database architecture, and potential security vulnerabilities. To address these issues and enhance the overall performance, HABBITZZ partnered with fram^.
fram^ implemented a comprehensive solution to optimize the platform's performance and scalability. The team focused on improving code quality, database efficiency, and server infrastructure. As a result, the platform is now capable of handling a significant volume of daily traffic, ensuring a seamless shopping experience for all users.
While specific performance metrics cannot be disclosed due to client confidentiality, the successful collaboration between HABBITZZ and fram^ has significantly elevated the platform's technical capabilities and user satisfaction.
Industry: Telecommunications & E-Commerce
Region: Hong Kong
Technology: Magento, ReactJs, Swift, Java
Key features of HABBITZZ include:
- Fast Delivery: Four-hour express delivery for efficient shopping.
- Free Shipping: Enjoy free shipping on eligible orders.
- Easy Returns: Hassle-free seven-day return policy.
- Diverse Product Range: A wide selection of products from various brands.
- Innovative Technology: A user-friendly platform designed to enhance the online shopping experience.
SCOPE OF WORK
- Revitalizing a Magento-Based E-commerce Platform: Enhanced the performance and integration capabilities of a historically underperforming multi-vendor e-commerce website built on Magento.
- Core Magento Optimization: Maximized the potential of the Magento core system by implementing various performance optimization techniques, such as caching, minification, and lazy loading.
- System Architecture Overhaul: Restructured the entire system architecture to eliminate bottlenecks, improve scalability, and enhance overall performance. Key optimizations included database query optimization, caching mechanisms, and content delivery network (CDN) implementation.
- Comprehensive Technical Optimization: Optimized server, database, and front-end components to significantly improve website performance and user experience. Server configurations were fine-tuned, database queries and indexes were optimized, and front-end optimizations, such as minification, compression, and lazy loading, were implemented.
RESULTS
- Enhanced Page Load Performance: Significantly improved page load speed, reducing average load times to less than 3 seconds, resulting in a faster and more responsive user experience.
- Scalable Infrastructure: Implemented an auto-scaling system to dynamically adjust server resources based on real-time traffic demands, ensuring optimal performance and reliability, even during peak traffic periods.
- Cost-Optimized Server Infrastructure: Optimized server costs without compromising performance by leveraging advanced techniques such as rightsizing, load balancing, and efficient resource utilization.
PROVIDED SERVICES
- A team of 5 developers worked for over 6 months to optimize the source code and system architecture for maintainability and scalability.
- Optimized database and server infrastructure for peak performance.