Boston Scientific is a global leader in medical technologies, focused on advancing science for life by providing innovative solutions that improve patient health. The company, headquartered in Marlborough, Massachusetts, operates in approximately 125 countries and offers a wide range of minimally invasive products in areas such as cardiology, neurology, urology, and endoscopy. With over 29,000 employees, Boston Scientific emphasizes research and development, having invested over $1 billion annually in innovation. Their broad portfolio includes products like drug-coated balloons, cardiac rhythm devices, and tools for gastrointestinal treatments.
An Order Management System (OMS) for mobile and web to optimize and automate the operational processes in Customer Care giving Sales Reps, Customer Service and Customers a convenient and efficient way to place, manage and track their orders and approvals requests.
Industry: Healthcare - Medical Technology
Region: Global
PROVIDED SERVICES & TECH STACK:
- Business analysis, UI/UX, System design, implementation, deployment, DevOps and maintenance.
RESULTS:
- User-Friendly Mobile App: The app boasts a clean and intuitive design, ensuring ease of use for all users. Its straightforward interface allows for effortless navigation and a seamless user experience.
- Global Go-Live: Successfully launched and now in use across 7 countries, the app supports the operations of a multi-billion-dollar corporation. This widespread adoption highlights its scalability and effectiveness in a global business environment.
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